TERMS OF SERVICE

Last updated: September 28, 2026

Welcome to SNOWVE. These Terms of Service (“Terms”) govern your use of our website and the purchase of products from SNOWVE.

By accessing our website or purchasing from us, you agree to these Terms. Please read them carefully before using our website or placing an order.

1. ONLINE STORE TERMS

By using this website, you confirm that you are at least the age of majority in your country or place of residence, or that you have permission from a parent or legal guardian.

You may not use our products or website for any unlawful or unauthorized purpose.

You must not transmit viruses, malicious code, or otherwise interfere with the operation or security of our website.

2. PRODUCTS AND PRODUCT INFORMATION

We make reasonable efforts to display our products, colors, images, descriptions, specifications, and other information as accurately as possible.

However, colors and appearance may vary depending on lighting conditions, screen settings, moisture levels, temperature, snow conditions, and other environmental factors.

SNOWVE reactive products are designed to produce visual changes under certain environmental conditions. The exact appearance, intensity, pattern, and speed of the effect may vary between products and conditions.

Product images are intended to represent the product as accurately as reasonably possible, but minor variations may occur.

3. PRICES

All prices displayed on our website are subject to change without notice.

The final price, including any applicable taxes, shipping charges, discounts, or other fees, will be shown during checkout where applicable.

We reserve the right to correct pricing errors and cancel orders affected by obvious pricing or technical mistakes. If payment has already been collected for a cancelled order, the applicable amount will be refunded.

4. ORDERS

We reserve the right to accept, reject, limit, or cancel an order where reasonably necessary, including in cases of suspected fraud, payment issues, incorrect product information, stock availability, shipping restrictions, or obvious pricing errors.

You agree to provide accurate and complete billing, shipping, contact, and payment information when placing an order.

If information provided by you is incorrect or incomplete, delivery may be delayed or unsuccessful.

5. PAYMENT

Payment must be completed using one of the payment methods available at checkout.

Payment information is processed through our authorized payment providers. SNOWVE does not directly store complete payment card information where payment processing is handled by third-party payment providers.

6. SHIPPING AND DELIVERY

We offer shipping to supported destinations shown during checkout.

Estimated delivery times are estimates and are not guaranteed unless expressly stated otherwise. Delivery times may be affected by customs processing, weather, carrier delays, public holidays, high-volume periods, incorrect addresses, and other circumstances outside our reasonable control.

Customers are responsible for providing a complete and accurate delivery address.

Additional information regarding shipping may be provided in our Shipping Policy.

7. RETURNS AND REFUNDS

Returns and refunds are handled in accordance with our Refund Policy.

Where mandatory consumer protection laws provide you with additional cancellation, return, refund, warranty, or conformity rights, those rights are not limited by these Terms.

Products should be returned in accordance with the requirements stated in our Refund Policy unless applicable law provides otherwise.

8. PRODUCT USE

Customers are responsible for using SNOWVE products appropriately and following any product care or usage instructions supplied with the product.

Normal wear and tear, accidental damage, improper washing, improper storage, misuse, unauthorized modifications, or damage caused by use inconsistent with product instructions may not qualify as a product defect, subject to applicable consumer law.

9. PROMOTIONS AND DISCOUNT CODES

Promotional offers and discount codes may be subject to additional conditions, including expiration dates, minimum purchase amounts, eligible products, or usage limits.

Unless otherwise stated, discount codes cannot be combined.

We reserve the right to modify or end promotional offers, provided this does not affect rights already acquired by customers under applicable law.

10. INTELLECTUAL PROPERTY

The SNOWVE name, branding, logos, website design, graphics, photographs, videos, product descriptions, and other original content appearing on our website are protected by applicable intellectual property laws where relevant.

You may not reproduce, distribute, commercially exploit, or use our protected content without permission except where permitted by law.

11. THIRD-PARTY SERVICES

Our website may use or provide access to third-party services, including payment processors, shipping providers, analytics services, social media platforms,