SHIPPING POLICY

Last updated: September 28, 2026

At SNOWVE, we aim to get your order to you as quickly and smoothly as possible. Please review our shipping information below before placing your order.

WORLDWIDE SHIPPING

SNOWVE ships to most countries worldwide.

Shipping availability for your location will be confirmed at checkout. Certain countries or regions may occasionally be unavailable due to carrier restrictions or other logistical limitations.

ORDER PROCESSING

Orders are typically processed within 1–3 business days.

During product launches, sales, holidays, or periods of high demand, processing may take slightly longer.

Once your order has been shipped, you will receive a shipping confirmation with tracking information where available.

ESTIMATED DELIVERY TIMES

Most orders typically arrive within:

United States: 6–12 business days
Canada: 7–14 business days
Europe: 6–12 business days
United Kingdom: 6–12 business days
Australia & New Zealand: 7–14 business days
Other International Destinations: 7–18 business days

These timeframes are estimates and begin after your order has been processed and shipped.

Delivery times are not guaranteed and may vary depending on your location, local carrier, customs processing, weather conditions, holidays, and other circumstances outside our reasonable control.

ORDER TRACKING

Once your order has shipped, tracking information will be sent to the email address provided during checkout.

Please allow some time for tracking information to update after receiving your shipping confirmation.

SHIPPING COSTS

Applicable shipping costs will be clearly displayed at checkout before you complete your purchase.

Where a Free Worldwide Shipping promotion is active, eligible orders will receive free standard shipping in accordance with the terms of that promotion.

MULTIPLE PACKAGES

In some cases, items from the same order may be shipped separately.

If this happens, you may receive more than one package and more than one tracking number. You will not be charged additional shipping fees solely because we split an order into multiple shipments.

INCORRECT SHIPPING INFORMATION

Customers are responsible for providing complete and accurate shipping information at checkout.

If you notice an error in your shipping address, contact us immediately at Support@snowve.com.

We will do our best to update your information before shipment, but changes cannot be guaranteed once an order has entered processing or has been shipped.

DELAYED ORDERS

Occasional delays may occur due to:

• Customs processing

• Severe weather

• Carrier disruptions

• Public holidays

• High order volumes

• Remote delivery locations

• Other circumstances outside our reasonable control

If your tracking information has not updated for an extended period, please contact us and we will help investigate the shipment.

LOST PACKAGES

If your tracking information indicates that your package may be lost in transit, contact us at Support@snowve.com with your order number.

We will review the shipment information and work with the relevant shipping provider where appropriate.

PACKAGES MARKED AS DELIVERED

If tracking shows your order as delivered but you cannot locate it, please first check around your delivery location and with household members, neighbors, reception desks, or other secure delivery areas.

You should also contact the local carrier responsible for the final delivery.

If you still cannot locate the package, contact us at Support@snowve.com and we will assist where reasonably possible.

CUSTOMS, DUTIES & TAXES

International orders may be subject to customs duties, import taxes, or other charges depending on the destination country.

Unless otherwise stated at checkout, any such charges imposed by local authorities are the responsibility of the customer.

Customs processing may also affect delivery times.

ORDER CANCELLATIONS

If you need to cancel your order, contact us at Support@snowve.com as soon as possible.

We cannot guarantee cancellation once an order has entered processing or has already shipped.

CONTACT US

If you have questions about your order or shipment, contact us:

SNOWVE
Support@snowve.com
Business name: Snowve